Researching solutions to public health care challenges in India

In developing countries, public health care delivery has experienced chronic performance problems in access, availability, and quality. Amit Dutta, information systems and operations management professor, and LeRoy Eakin endowed chair at the School of Business, together with international colleagues Biju Paul Abraham, Rahul Roy, and Priya Seetharaman from the Indian Institute of Management in Calcutta, India, conducted research that identified structural mechanisms underlying these performance problems and suggested constructive managerial interventions to alleviate them.